Shipping & Refills

Do I have to sign for delivery?

In most cases, you do not need to sign for delivery and do not need to be home. If you are receiving any controlled medications, however, you will need to sign for the delivery.


How do I refill my MedBox?

Refilling your MedBox is quick and easy, and only requires you to follow four simple steps. To refill your MedBox, follow the instructions in the video below. The steps to refill your MedBox are also outlined in the text below ...

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I am out of medication. Can you please send it right away?

MedBox is here to ensure you’re never without your necessary medications. We can coordinate local same-day pick-up and delivery for immediate needs. Please keep us informed of any changes as soon as possible so we can bes...

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