Shipping & Refills

How is my MedBox shipped? Do you ship MedBox via FedEx, UPS, or another carrier?

Depending on your location, we deliver MedBox directly to your door via local courier, FedEx, USPS, or UPS. We follow manufacturer standards for shipping to ensure your medications are handled properly. We also accommodate your delivery preferences and any specific instructions you may have. Let us know how you’d like to receive your shipment during signup.

In most cases, you will not be required to sign for the shipment unless you request to do so. However, if your shipment contains controlled medications, you will need to sign for the delivery.

Additional
questions

How do I refill my MedBox?

Refilling your MedBox is quick and easy, and only requires you to follow four simple steps. To refill your MedBox, follow the instructions in the video below. The steps to refill your MedBox are also outlined in the text below ...

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I am out of medication. Can you please send it right away?

MedBox is here to ensure you’re never without your necessary medications. We can coordinate local same-day pick-up and delivery for immediate needs. Please keep us informed of any changes as soon as possible so we can bes...

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