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Shipping & Refills

How do I refill my MedBox?

Listen to this answer

Refilling your MedBox is quick and easy, and only requires you to follow four simple steps. To refill your MedBox, follow the instructions in the video below. The steps to refill your MedBox are also outlined in the text below the video:

Step 1: Place your medication roll into the dispenser with the first packet at the top.

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Step 2: Pull the first packet through the dispenser opening.

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Step 3: Separate the packet you need along the dotted line.

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Step 4: Tear open the packet.

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Additional
questions

Shipping & Refills

What is the expected turnaround time for receiving the first box?

within a few days of signing up. Your prescriptions will arrive separately at a later date. The exact timing can vary based on: When your last refill was Your prescriber’s response time How quickly your previou...
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Shipping & Refills

How is my MedBox shipped? Do you ship MedBox via FedEx, UPS, or another carrier?

Depending on your location, we deliver MedBox directly to your door via local courier, FedEx, USPS, or UPS. We follow manufacturer standards for shipping to ensure your medications are handled properly. We also ...
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