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Shipping & Refills

Do I have to sign for delivery?

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In most cases, you do not need to sign for delivery and do not need to be home. If you are receiving any controlled medications, however, you will need to sign for the delivery.

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Shipping & Refills

What is the expected turnaround time for receiving the first box?

You’ll receive your MedBox within a few days of signing up. Your prescriptions will arrive separately at a later date. The exact timing can vary based on: When your last refill was Your prescriber’s response time ...
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Shipping & Refills

How is my MedBox shipped? Do you ship MedBox via FedEx, UPS, or another carrier?

Depending on your location, we deliver MedBox directly to your door via local courier, FedEx, USPS, or UPS. We follow manufacturer standards for shipping to ensure your medications are handled properly. We also accomm...
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