Back to FAQ Categories

FAQs

Filter By
Filter By
Services
Shipping & Refills
Caregivers
Financial
Insurance
Safety & Privacy

Shipping & Refills

What to expect from your shipments

Listen to this answer

Your MedBox Welcome Kit includes what you need to get the most out of your MedBox pharmacy services. Your medication will arrive separately after your welcome kit is delivered. Once you have both your Welcome Kit and medication, setting up the MedBox is fast and easy; all you need to do is place the roll of packets into your dispenser, and you are ready to go.

Additional
questions

Shipping & Refills

What is the expected turnaround time for receiving the first box?

within a few days of signing up. Your prescriptions will arrive separately at a later date. The exact timing can vary based on: When your last refill was Your prescriber’s response time How quickly your previou...
Read more

Shipping & Refills

How is my MedBox shipped? Do you ship MedBox via FedEx, UPS, or another carrier?

Depending on your location, we deliver MedBox directly to your door via local courier, FedEx, USPS, or UPS. We follow manufacturer standards for shipping to ensure your medications are handled properly. We also ...
Read more